Our Commitment to Your Privacy
Your privacy is very important to us, and to protect your privacy we have developed this policy to explain our online information practices about the way your information is collected and used.
The Information We Collect and Use
On some pages, you can order products, services, make requests and register to receive communications and materials. As such, we may need to ask you to provide us with certain personally identifiable information that can be used to contact or identify you (i.e. personal data). The types of personal information or data collected on these pages may include:
- First name and last name.
- Address, state, province, zip/postal code, city.
- Email address.
- Phone number.
- Credit or debit card Information.
- Any other information requested on this site, or otherwise requested by us or provided by you.
We use return (reply) email addresses to answer emails that we receive. These email addresses are not used for any other purpose and are not shared with outside or third parties.
We restrict access to personal information to Redcat Safety business employees, contractors and agents who need to know that information to process it for you and Redcat Safety business. These employees, contractors and agents are subject to strict contractual confidentiality obligations.
Please note: Credit card details are only used for processing payments and will be deleted from our systems once your payment is successfully processed.
Disclosure of Personal Information
For legal associated reasons, we may disclose personal information:
- To credit reporting agencies and courts, tribunals, regulatory authorities where customers fail to pay for goods or services provided by us to them.
- To courts, tribunals, regulatory authorities and law enforcement agencies as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights.
Your Opinion and Feedback
We may contact you to voluntarily respond to questionnaires, surveys or market research to seek your opinion and feedback. Providing a response is optional to you.
Redcat Safety may collect statistics about the behaviour of visitors to our website, however Redcat Safety does not disclose your personal identifying information.
Links to External Sites
When you use our website, cookies may be placed in the browser file of your hard-drive to keep track of your use of the site and password functions. Cookies do not capture or track any personal information and do not identify any information which they collect. Cookies on our site may collect the following information: IP address, the computer platform which you are using (including but, not limited to: Mac or Windows), the browser that you use (including but, not limited to: Chrome, Firefox, Safari, Opera, Microsoft Edge, Internet Explorer), what domain you are accessing our site from, and visit duration. We only collect this information to analyse user behaviour, and optimize user experience.
We use Google Analytics to collect this data, which helps us track traffic patterns to our website, display the most relevant content, understand user behaviour on the website and therefore make informed decisions about optimising the user experience. You can find more information about Google Analytics and privacy here
A number of Google Analytics Advertising Features, such as Remarketing and Interest-based Advertising, may also be used from time to time on the website. We and third-party vendors, including Google, use first-party and third-party cookies together to inform, optimize, and serve ads based on visits to our website.
In addition, third parties may place and read cookies on your browser, or use web beacons or similar technologies to collect information, including, where applicable, for the Google Trusted Stores program.
If you wish, you can prevent your data from being used by Google Analytics by using the Opt-out Browser Add-on
. You can read more about managing cookies in your browser here
Please note that if cookies are disabled, this may prevent access and use of certain functions of this website.
How Do We Use Your Personal Information?
From time to time, we will use your Personal Information to provide services to you, including but, not limited to; conducting our business, contacting you about news, updates and services in which we think you may be interested in, and completing a transaction to which the provision of that personal information relates.
We may also use your personal information for a purpose which is outlined at the time of collecting that personal information, or which can reasonably be inferred from the circumstances in which the personal information is supplied. We may also keep and file all information you send to us.
We use your personal information and navigational data to monitor your use of the site and improve and develop the site and the goods and services we offer to you.
We rely on your personal information and navigational data to tailor the content we display to you according to your preferences.
We also collect your personal information and navigational data to use for marketing and promotional purposes. If you indicate your acceptance when registering, we will use your personal information and navigational data to contact you about news, updates and services in which we think you may be interested.
If you indicate your acceptance when registering to receive materials from third parties, we will pass on your personal information and navigational data to third parties who may contact you about news, updates, goods and services in which you may be interested.
We may collect information from you in surveys. Survey information which we receive from you will be used to assist us in understanding the demographics and interests of our users. We combine the information you provide us in response to a survey with information received by other survey respondents. We do not personally identify survey information.
We may combine your navigational data with the navigational data of other uses and use the aggregated results to monitor usage of the site, market to sponsors and advertisers and to improve the site and our products and services.
If you believe that we have breached privacy principles and wish to make a complaint, please contact us by email and provide the details of the expected breach. We will promptly investigate your complaint and respond to you in writing within fourteen business days with the details our investigation and what steps we propose to take to remedy any breach.
Storage and Security
We are committed to ensuring that the information you provide is secure. To prevent unauthorized access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorized access, modification and disclosure.
To unsubscribe from our email database or opt out of communications, please contact us at email@example.com
and make a request to ‘unsubscribe’.
and we will be happy to assist you.
Effective date: August 1st