What is a Non Conformance Report?
A non-conformance report (NCR) is used to document issues with personnel, products or services. Non-conformance reports are also sometimes called deviation reports or exception reports. The report is used to track corrective and preventive actions taken to address an issue. Non-conformance reports are an important part of quality control and quality assurance product or service processes. The NCR process helps companies to identify and track issues so that they can be addressed quickly and effectively and so a similar situation or a reoccurrence does not occur.
What is a Non Conformity?
A non-conformity is the non-fulfillment of a requirement, where a requirement is a need or expectation that is stated, generally implied or obligatory.
How to Write a Non Conformance Report?
When a non-conformity is identified, it is important to take quick and effective action to maintain compliance with requirements. Here are a few key steps to effectively write a non-conformance report and manage a non-conformity.
1. Identify the Nonconformity
When a non-conformity is identified, it is important to take quick action to isolate the non-conformity. This means identifying the affected non conforming product, service or area and putting it under control so that the non-conformity does not continue or spread. This may involve stopping production, removing finished products from the affected area, or taking other measures to prevent the non-conformity from spreading.
2. Determine the Root Cause of the Nonconformity
Determining the failure to meet a requirement or doing a root cause analysis of a non-conformity is critical to ensure that corrective and preventive actions are effective in preventing recurrence. To do this, we need to ask why the non-conformity occurred. This may be done using the ‘Five Whys’ method.
3. Implement Corrective and Preventive Actions to Address the Root Cause of the Nonconformity
Once corrective and/or preventative actions have been agreed upon, action plans should be developed (including the details of who is responsible) for applying the corrective or preventative action(s) and the appropriate timing for completion of such action(s). Allowances should be made for tracking the status of action items until such action is completed.
Note: the records of actions, including the assignment of responsibility and appropriate timeframes should be maintained for a non-conformity. This will allow the tracking of the action status until corrected, closed out and verified as effective
4. Close Out the Nonconformity
A means of review and close-out and responsibility for reviewing the NCR should be followed to assess the status of action items. The review should be recorded against the action item for verification purposes. A conformity report of all action items that remain outstanding after planned completion dates should be presented for discussion at management review meetings. These reports should be retained as ‘documented information.’ The report should also be signed and dated by the person who was responsible for addressing the issue.
Contents of this Non Conformance Report
This non-conformance report has provisions for the following aspects of a non-conformance:
- Employer name.
- Issue NCR to:
- NCR issued by.
- Is the NC a minor non-conformance or a major non-conformance.
- Details of the non-conformance.
- Non conforming product or service
- Testing and inspection of quality control processes.
- Calibration date of testing equipment.
- Risk resulting from NCR.
- Describe the immediate plan of action taken.
- Describe the permanent disposition action or corrective action to be taken.
- Does a standard operating procedure need to be updated.
- NCR issued by.
- Action required date.
- Responsible person’s or key players involved.
Why Choose to Buy this Non Conformance Report
This 1-page non-conformance report form can assist you and/or the project team to establish the required conforming processes for identifying, documenting and analyzing non-conformities and applying appropriate corrective or preventative actions to meet quality standards and prevent the problems of non-conformances.
After purchasing this template you will be able to:
- Very easily edit and customize the template to create your own non-conformance report.
- Apply your own style, format and brand to the report.
- Use it in any industry or sector regardless of size or type of organization.
Availability and Use of this Non Conformance Report
- This non-conformance report template is accessible to you right now by clicking the ‘Buy Now’ button.
- The report will be delivered to you in fully editable Microsoft Word format for immediate and full use in your business.
- There are no subscriptions, contracts or ongoing costs.
